Privacy Policy
How we collect, use, and protect your information
Last updated: January 1, 2026
1. Introduction
Welcome to RemakeHomes. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and other contact details you provide when you register or make a booking.
- Project Information: Details about your interior design project, including preferences, requirements, and reference images.
- Payment Information: Payment card details and billing information (processed securely through our payment partners).
- Technical Data: IP address, browser type, device information, and usage data collected automatically.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our interior design services
- To process your bookings, estimates, and payments
- To communicate with you about your projects and inquiries
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, cloud storage, analytics).
- Design Partners: Designers and contractors involved in your project.
- Legal Authorities: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access your personal data held by us
- Rectify inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Restrict or object to processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
8. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience comes from. You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@remakehomes.com
- Phone: +91 98765 43210
- Address: 123 Design Street, Mumbai - 400001